Once upon a time when UPI was launched in India, a new revolution came in Digital Payment System, and this time an Integrated Platform has launched for E-commerce, ONDC whose full form is Open Network for Digital Commerce.

The way UPI is Platform Independent works with any App whether GPay, PhonePe, or Paytm. Similarly, Open Network for Digital Commerce will also be Platform Independent i.e. will work with all Platforms like Flipkart, Amazon, Myntra, and Zomato. So let’s know about it in some detail.

There must be a big question coming to mind who will be benefited from this type of platform, Buyer or Seller what is today’s marketplace like Zomato, Amazon, Flipkart, and others,

All of you will be aware that some Apps are popular for online shopping in India, such as Flipkart, Amazon, and Myntra for Shopping, and platforms like Swiggy, and Zomato for Food are popular.

In such a situation, these people are Seller who use their Platform, then for this, they take commission according to Per Sell and also charge for using Platform then further say that run Ads by investing money so that the product top Can be seen

But with the arrival of ONDC, now all this arbitrariness will not work and it will benefit both the vendor and the customer.

• All the small and big sellers will get a big marketplace for them where more brands and customers can compete.
• You can buy all kinds of products from one place from one cart.
• Now the seller will not have to pay more charges, which will increase the sale and due to this, the customer will also get the goods at a lower price.

Small businesses will get the benefit

There are many small businesses that are not able to earn even after having a big marketplace. Because due to the charges they have to increase the price and due to the high price the customers go towards big brands. But due to the coming of ONDC, now small business will not have to depend on marketplaces like Zomato, or Swiggy.

They can sell their products directly by registering on ONDC. The charges are very less, so here small businesses can earn profit by selling their goods at low prices.

Customers are going to get the most benefit because from here they will get a Seamless Shopping experience, along with many products that will also be available at low prices here Vendors’ platform fees will be charged very less so that they can minimize the product price.

Whether it is to order food or clothes, it will be done from one platform for all and it is believed that in the future, the section of services will also be added here, that is, all the work will be done by the customer through one App.

Many people know the meaning of ONDC but when they search the App Store. So they do not get any Apps. In such a situation, if someone wants to download ONDC App, then how will he do it?

This question is correct, but as I have told you earlier, its testing is going on and it is currently available in only two cities of the country, Delhi and Bangalore.

Here the customer who wants to buy any goods online can directly order the product from their platform after selecting the seller, for this, there is no need to download any separate Mobile App.

This platform is used in two ways, one can use ONDC to sell its product by joining as a seller and another buyer can join to buy the product from here and as many platforms are available here One can select any of them and buy the product from there.

Here I give information about connecting and using both methods.

If you are a business owner and want to sell your product, then you can become an ONDC seller. For this, right now this platform is adding new people very easily.

The seller does not need to do anything, just fill out a form, and after that, their support team takes care of the work. Such as giving information to the business owner about using the platform, telling them about all the benefits of the portal, and helping them increase their sales. This is a link to the form that can be filled out and joined.

If a customer wants to buy a product from here. So for that there are some steps which have to be followed and you can buy the product directly from any seller here.

• Is there any list to see live pin codes when ONDC is live?

ONDC being a network enabled pan India, buyer apps can choose to go live on some of these pin codes. Also, serviceability at a pin code will depend on the specific buyer location in that pin code.

• What are the categories available to shop on the ONDC network?

Buyers can shop across multiple categories and services through ONDC-enabled buyer apps. ONDC has started with Grocery, F&B, and Fashion categories and is in the process of launching new categories.

• What is the minimum number of vendors I need to onboard to get registered on ONDC?

There is no minimum number of seller criteria to join a seller app on ONDC. But more vendors are suggested to be better as it will result in less dependency on sales from very few vendors and also higher overall sales due to the possibility of a higher number of SKUs from a wider vendor base.

• I am a seller. How do I run a loyalty rewards system for frequent buyers?

Customers-related data is proprietary information of the buyer app. While a seller can run promotional offers for all buyers, promotions require buyer-specific data from buyer apps, which may not be possible for sellers.

• How do I switch from one seller app to another?

The seller will have to exit the agreement with the current Seller App and enter into a fresh agreement with the new Seller App. The seller also needs to deactivate his catalog from the current seller NP and make it live on the new seller app.

• How will the damaged return claim be settled?

A seller needs to raise a ticket with the seller app from where the order was received with all proofs of damage – a copy of proof of delivery with remarks, packaging, and images/videos of the damaged product. The seller app will take it up with the logistics partner and investigate, if the loss is conclusively proven to be due to logistics failure, the logistics app will reimburse the seller app as per their transaction level agreement and the seller app will subsequently reimburse the seller Agreement between the two. If it is not proven that the product was damaged due to a logistics defect, the damage cost is suggested as a cost of doing business for the seller app/seller.